Not too long ago, perhaps around 25 years or so, in the days before Excel Vending , when I was visiting my customers ,they would say “Would you like a coffee?”, and I would reply, “Is it from a vending machine?, if the answer was “Yes”, my answer was always, “No“.
My, how things have changed!
Vending machines as they were then, in no way resemble vending machines now. Either in their appearance, or the products they deliver, you just need to look at our ‘Coffee To Go‘ installations to appreciate that. In fact, a vending machine can deliver just about anything nowadays.
Perhaps the biggest change of all is the quality of the coffee and the number of coffee options you can get from a good vending machine. Of course, this has been driven by demand; the public are far more discerning about coffee than ever before. People don’t ask for a black coffee anymore, they want an ‘Americano’. Add to this the long list of choices such as; Espresso, Lungo, Cappuccino, Mocha, Latte etc. and you can soon see how far coffee drinking has come in just a few short years.
Some people in the industry dislike Starbucks and Costa, however love them or hate them, these two are the forefathers of a whole new generation of coffee retailers, and have been largely responsible for the popularity of coffee today. Coffee drinkers are getting younger too; many more teenagers enjoy a Macchiato today than ever before.
So, the vending machines of today are simply responding to the demand that has been created for good quality coffee. Good vending machines like the ‘Coffee To Go’ , or the ‘Button Gourrmet‘ offer wholebean solutions which have taken it up another level, so if I was visiting my same dear clients today, they would say “Yes”, and I would say “Yes”.
If you would like to say yes to a coffee and a chat about your coffee offerings, please give me a call on 0845 60 40 111, or drop me an email at Jane@excel-vending.co.uk I will be delighted to tell you about the current and future state of vending.